Privacy Policy

Effective Date: [30-Aug-2024]

1. Introduction

At BCGF Web & IT Solutions, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services through TECHSOLUTIONS.PH or any related platforms. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you register for our services or communicate with us.
• Technical Information: We collect data such as your IP address, browser type, operating system, and usage patterns to help us enhance our website and services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our website, improve user experience, and gather analytical data.
• Payment Information: If you purchase our services, we collect payment information, including credit card details, to process transactions securely.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, manage, and improve the services you request from us.
• Communication: To send you updates, newsletters, and promotional materials, and to respond to your inquiries.
• Customization: To tailor our services to your preferences and needs, enhancing your experience on our platforms.
• Security: To protect our users and systems from unauthorized access, fraud, and other malicious activities.
• Compliance: To comply with legal obligations and enforce our terms of service.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email service providers.
• Legal Compliance: We may disclose your information if required by law, or in response to legal processes such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners.

5. Data Security

We implement a variety of security measures to protect your personal information. These include:

• Encryption: We use industry-standard encryption to protect sensitive data transmitted over the internet.
• Access Controls: We restrict access to your personal information to authorized personnel only, ensuring that your data is handled securely.
• Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you and obtain a copy of it.
• Correction: If your information is inaccurate or incomplete, you can request that we correct or update it.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.
• Data Portability: You have the right to request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.

7. International Data Transfers

As a global business, we may transfer your personal information to countries outside your jurisdiction for processing and storage. We ensure that such transfers are conducted in compliance with applicable data protection laws and that your data remains protected.

8. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BCGF Web & IT Solutions
Business Center for Global Filipinos, 29th Flr., Joy Nostalg Centre, 17 ADB Avenue, Ortigas Business District, Pasig City, Philippines, 1605
WhatsApp/Viber : +639183046966
Email: [connect@techsolutions.ph]

13. Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

14. Your Consent

By using our website and services, you consent to this Privacy Policy and the collection, use, and sharing of your information as described herein. If you do not agree with this policy, please do not use our services.

15. User Responsibilities

As a user of our services, you are responsible for ensuring the accuracy of the information you provide to us. You should also maintain the confidentiality of your account information and promptly notify us of any unauthorized access or use of your account.

16. Data Breach Notification

In the event of a data breach, we will promptly notify affected users and the appropriate regulatory authorities as required by law. We will also take steps to mitigate the impact of the breach and prevent future occurrences.

17. Marketing and Advertising

We may use your personal information to deliver targeted advertisements and marketing communications that may be of interest to you. You can opt-out of receiving such communications by following the instructions provided in the communication or contacting us directly.

18. Social Media and User-Generated Content

If you engage with us on social media platforms or submit user-generated content through our services, please be aware that such interactions may be publicly accessible. We are not responsible for the privacy practices of social media platforms or other users who may view your content.

19. Do Not Track Signals

Our website currently does not respond to Do Not Track (DNT) signals. However, you can adjust your browser settings to block cookies or notify you when cookies are being set.

20. Updates to Your Information

You can update your personal information by logging into your account or contacting us directly. We encourage you to keep your information up-to-date to ensure you receive the best possible service.